Privacy Policy

1. Introduction

Welcome to AI VidGen. We respect your privacy and are committed to protecting your personal data.

2. Information We Collect

• Account Information: When you create an account, we collect your name, email address, and other information you provide.
• Usage Data: We collect information about how you use our services, including video generation requests, preferences, and settings.
• Payment Information: Payment processing is handled by our third-party payment providers (Creem, Stripe). We do not store your complete credit card information.
• Uploaded Content: When you generate videos, we collect your prompts, uploaded images, and the resulting video files.

3. How We Use Your Data

• Service Provision: To provide, maintain, and improve our AI video generation services.
• Communication: To send you updates, security alerts, and support messages.
• Analytics: To analyze usage patterns and improve our services.
• Security: To detect, prevent, and address technical issues and fraudulent activity.

4. Data Sharing

We do not sell your personal data. We may share your information only in the following cases:

• Service Providers: With trusted third-party companies that provide services on our behalf (AI providers, payment processors, cloud services).
• Legal Requirements: When required by law or to protect our rights, property, or safety.
• Business Transfer: In connection with a merger, acquisition, or sale of assets.

5. Data Security

• Encryption: We use industry-standard encryption to protect your data in transit and at rest.
• Access Control: Access to your personal data is restricted to authorized personnel only.
• Data Retention: We retain your data only as long as necessary to provide our services and as required by law.

6. Your Rights

• Access: You can request access to your personal data.
• Deletion: You can request deletion of your account and associated data.
• Correction: You can update or correct your personal information.
• Export: You can request a copy of your data in a portable format.
• Objection: You can object to processing of your data in certain circumstances.

7. Cookies and Tracking

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how users use our services.
• Preference Cookies: Remember your settings and preferences.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last updated' date.

9. Contact Us

If you have questions about this policy, please contact us:

Email: support@ai-vidgen.com